Italy Mobility

Taking an UBER in Milan

Taking a UBER in Milan was a great and easy experience for me. When I left the City in the Morning, fully packed with a backpack, a bag with my expensive/electronically guts and a little suitcase I had two options. Either walking like 400 meters to a Bus station and riding this thing for 39 minutes and having to download the ATM App for Public Travels in Milan to buy a ticket as there are no ticket machines, or taking an UBER. The option of a taxi somehow didn’t come up to my mind as I would have had to search for a number, call them and hope they understand English or they will be at least able to understand where I am and where I want to go et cetera et cetera. But who has a nerve for that at 6 in the morning? So I’ve chosen UBER for my last travel in Milan.

UBER is an international company with a headquarter in San Francisco and they convey Drivers and Customers via a simple Smartphone App. There have been a lot of controversies in the past and they have been even banned from operating in Germany. UBER offers two different kinds, and prices, for their taxi service. UBER Black is the business and more expensive version and UBER POP is more inexpensive with not so high-class cars.

Before my first UBER ride, I’ve downloaded the UBER App onto my smartphone, the app is available both for iOS and Android. Then you sign up there and connect either a PayPal Account or Credit Card, to pay for your ride(s). When I connected my PayPal Account first it somehow didn’t want to work, but I tried it sometime later and then it worked. Without directly booking a car there is already the possibility to check your route and see the price of the rate. The way from my Hotel in Niguarda would cost 7€ with UBER Pop and 22€ with UBER Black. You can also see how many Cars/Drivers are available in real-time and how long they will approximately take to drive to your current destination. When I checked the availability the evening before my departure there were times when there were no cars available. Neither any Black or Pop Cars. So you can’t book any car in advance and want to have it in an hour or the next day. In this case, you also need a little luck that there is one available and close when you need one.

I returned the procedure of checking for the costs but now hit the button to hire the car. It immediately displayed the app. Arrival time including the driver’s name, the number plate and what car it is. I had an UBER Black, driven by Massimo in a black Mercedes E-Class. It said he arrives in 15 minutes, so I’ve used this time to check out, pay the city tax and went outside the house. Thanks to the Location I knew where the driver currently is and even though the point on my smartphone was about 100m behind I’ve immediately recognised my car thanks to the number plate. The car, with no banners or taxi signs, stopped in front of me, the driver jumped out, confirmed that it is me and opened the car’s trunk to place my stuff inside. Without any following words the tour started towards Milano Centrale Train Station where I arrived on time, but as it was 7 in the morning on a Sunday there was no traffic at all. After parking at the taxi spots Massimo, the driver jumped out again, gave me my luggage and drove off. As I had a 10€ voucher I saved 10 euros on this drive, so I only paid 12€ automatically via PayPal.
edit: In London, I tried UBER Pool.

If you want a 10€ discount on your next UBER drive, use the code ‘DR6ZFUE‘ and enjoy your reduced ride.

All in all riding an UBER in Milan was a pleasuring experience but personally, the 22€ would have been too expensive for me and I wouldn’t have done the ride without the discount. The costs for the bus would have been 1,50€ but with 39 instead of 15 minutes. Have you ever taken an UBER, what was your experience?



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  5. In the city, and it showed no cars available, that may be because it’s christmas, but we don’t want to plan our trip until we know we’ll be able to get around.

    • Hi Elizabeth
      Since the newest Android update I, unfortunately, can’t use the UBER App anymore as it doesn’t even let me book or check anything. Alternatively I can suggest the ‘myTaxi’ App. It works similar to uber (paying via Credit Card/PayPal) but it books regular Taxi Drivers and no UBER Drivers.

      I hope you are having a great time in Milan!

  6. Did you ever have to wait very long for an Uber to arrive because it wasn’t nearby or there wasn’t a driver available? We’re planning a trip to milan over new years but we’re worried because it’s going to be a popular weekend that we’re going to get stuck without a ride because there are no drivers available. We checked on the app and put in a hypothetical ride from the train station to somewhere

  7. In August, I’m going to need a ride from my hotel to the Milan airport which is an hour away. I’ll be needing to be on the road by 5:00 in the morning. I’m worried about missing my flight back to the U.S. Do you think I should arrange for a private driver ahead of time? I’m sure a driver will cost a ton, but it’s worth it not to have to worry about it. I’d prefer Uber if you think I can count on them to show up.
    Your thoughts?

    • Does your Hotel offer any kind of Transfer service? Maybe they have discount rates or offer it themselves! Otherwise personally I’d book a driver ahead and just in case there is a problem I’d look for an available UBER. Enjoy your stay! 🙂

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